What are the delivery charges?

Delivery charge varies with each Items depending upon its size, weight, temperature controlled, special packaging etc. We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps to offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

Rs 79 charge for delivery per item is applied if the order value is less than Rs 1000. While, orders of Rs 1000 or above are delivered free.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the Seller or our courier partners have a holiday between the day you placed your order and the date of delivery. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?

We strive to ship your order in minimum TAT reaching you in fastest possible mode and time, usually 1- 3 business days. Depending upon availability, geographical location, courier partner serviceability it can extend to 4-6 business days. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

  • The Seller offering the product
  • Product’s availability with the Seller
  • The destination to which you want the order shipped to and location of the Seller.

Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Dxkart ?

There are NO hidden charges when you make a purchase on Dxkart. List prices are final and not inclusive of GST. The price you see on the checkout page is exactly what you would pay.

GST is charged extra as per Govt norms. Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller’s shipping policy.

Why does the estimated delivery time vary for each seller?

Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner’s time-to-deliver in your location.

Please enter your default pin code on the product page.

Seller does not/cannot ship to my area. Why?

Please enter your pincode on the product page to know whether the product can be delivered to your location. If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

  1. Whether the Seller ships to your location
  2. Legal restrictions, if any, in shipping particular products to your location
  3. The availability of reliable courier partners in your location
  4. At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

Why is the CoD option not offered in my location?

Currently COD is available on some selected items and location only. Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

I need to return an item, how do I arrange for a pick-up?

Please read our terms & conditions & Cancellation & Returns policy. Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

What do the different tags like “In Stock”, “Available” mean?

‘In Stock’

“In Stock”, Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

‘Available’

The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

‘Out of Stock’

Currently, the item is not available for sale.

Does Dxkart deliver internationally?

No. Dxkart doesn’t deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.

CART

X